Organisational Analytics (2017)
Survey builder
UX / UI
Information Architecture
Data Viz
Change Management
Low fidelity mockup of survey builder UI.
When Change Tracking (Organisational Analytics) was acquired by Accenture, it had a primitive user interface and limited features. As a priority a self service survey builder was designed.
My Role
Design Leadership
Research
Workshop Facilitation
Design System
Wireframing
Mockups
Prototyping
Implementation
Requirements gathering
SCRUM
Outcomes
By enabling users to create their own surveys the product team created positive outcomes.
- Reduced cost
- Increased client retention rates
- Increased new clients
