Time Clock (2020)
Compliance first
Design Leadership
UX / UI
QSRÂ Managers are busy on the floor helping staff to respond to customer orders, they need a way to ensure shift compliance at a glance, and at a distance.
High contrast tiles were used to ensure compliance risks could be perceived from across a busy workspace.
The solution was designed to run on POS machines and overhead displays, later being adopted for tablet & mobile.
My Role
Product Vision
Stakeholder interviews
Research
UX / UI
Prototyping
Coaching
Accessibility Compliance (WCAG & ADA)
Outcomes
- Decrease in non-compliance events
- Decrease in time spent running shifts
- Increase in customer satisfaction
- Increase in staff satisfaction
- Decrease in shift running costs
- Decrease risk of litigation